Glowing Reviews by Customers: From Effective Roof Repairs and Precise Installations to Thorough Painting and Professional Gutter Work
Our happy customers are our best promoters at Wilstone Roofing & Restoration, LLC. Their feedback inspires us to do our best.
Excellence in Roofing and Restoration
We take immense pride in our track record of satisfied customers who have experienced our exceptional service firsthand across a range of our services:
- Residential Roofing
- Roof Repairs
- Interior Painting
- Exterior Painting
- Various Roof Types
Wilstone has completed several projects for our family (2 roofs, gutters and gutter guards, repair/restoration work). Honestly, Wilstone is the first name we think of when a new home project arises, and we don't bother calling anywhere else. We have always found them to be honest/trustworthy, professional, timely, and competitively priced. We recommend Wilstone without hesitation!
I would recommend Wilstone Roofing and Restoration to anyone looking for a company you can trust. My wife and I had gotten a quote for a new roof from Nathan(owner) who was very helpful explaining the products he offered and very detailed in explaining the roof replacement from tear off to finish of new roof. The work crew were very professional and cleaned up everything after the job was done, left nothing laying around. Nathan and wife Leslie are good people to work with. Our new roof looks great. Thank you Nathan and Leslie - Wilstone Roofing and Restoration.
Nathan and Leslie have been a godsend to me! I only wish they offered more kinds of home related work so I could have them back!
Having been away from Delaware County for a dozen years when my father passed away, I had no real connections locally for finding a roofing contractor when the home inspector told me Dad's house needed a new roof. I took my chances based on online research, and thankfully, I got lucky with Wilstone. (Afraid my experiences with other contractors weren't so lucky.)
Leslie is the consummate communicator and excels at customer service. She never dropped a ball or failed to call or email me a thoughtful, thorough reply to the myriad questions I asked. She also completed the documentation my insurance company needed to qualify me for an insurance discount for the wind rating on the shingles. And, she made a special trip to bring shingle color samples to me out in the boonies while I was up to my eyeballs cleaning out an old farmhouse on my dad’s other property.
Nathan clearly knows his trade. He is also personable and patient and took time to answer my questions during a long phone call after normal work hours. He offered two options, being considerate of my budget, never pressuring, never “upselling.” Just giving me honest facts and seasoned opinions so that I could make my own decision. Especially because I am a single female, contractors often aren’t respectful or considerate. Nathan, though, was respectful and informative at every turn.
In addition, Nathan went above and beyond to help with a related issue – the new roof vents weren’t much help without a working attic fan, and I had no clue who/how to get the non-working fan fixed. Nathan to the rescue!
Both Nathan and Leslie are people of deep integrity, so I was comfortable entrusting them to visit and work on the Yorktown house while I was 1,300 miles away at my home in Texas. I visited the house a few days after the Malarkey roof was installed on the house, detached garage and storage building. Except for the stunning new roof, you’d never have known they were there. Not a scrap or nail was left anywhere. Their clean-up was IMMACULATE!
With flaky contractors who no-show or don’t follow up, it has been a true joy to work with Nathan and Leslie. In fact, the roof looked so good that I couldn’t deal with ugly old gutters, so I had them come back a few months later and install all new gutters.
My relationship didn’t end there. Thanks-no thanks to a terrible HVAC contractor who made an absolute eyesore and roof leak hazard out of my brand new roof by the most insane, epic fail of a furnace vent pipe install, I again reached out to Nathan. He understood my concern about the imminent potential for the vent disaster to ruin my roof, so he and his guy came out quickly to repair the vent, even scraping off a silicone mess and painting the PVC pipe to match. His attention to detail and focus on doing these kinds of small things to ensure everything looks and works right are a welcome change. You’ll see the “before” and “after” pics for this included here. Unfortunately, I don’t have any photos of the whole roof and did not want to delay posting this review until I am able to take some.
This is a real review by a real person. And, Wilstone Roofing is the real deal. Nathan and Leslie have my contact information. If you are considering them for your project and have any hesitation or concerns, please ask them how to reach me. I will gladly share my experience and answer any questions you have candidly.
As a real estate agent, I am under a lot of liability when I recommend companies to my clients. I can rest easy when I recommend Wilstone Roofing. They are always very professional. They show up when expected and always leave the property clean. I had my parents use them to replace their roof. They are very happy with their work as well!
Wilstone Roofing responded in a very timely manner to our request for a quote on replacing our roof. We found Nathan to be very knowledgeable and he answered all of our questions, as well as giving us good information on the decisions and process of replacing our roof.
The team showed up as scheduled and worked very quickly and efficiently to remove our old roof, without damaging my wife's flower beds, and installed the new roof. They worked with us until we were 100% satisfied with the work.
I would definitely recommend them to anyone.
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