Wilstone Guarantee
The difference between something good and something great, is attention to detail.
~ Charles Swindoll
Briefly, I would like to offer a little information about us as a company, what we offer, and the options that are presented to you in this quote.
I, Nathan Wilson, have been working in the custom home building and remodeling industry for over two decades. My wife and I opened Wilstone Roofing six years ago, offering roofing and exterior restoration to our local communities with a focus on quality products, workmanship, and accountability, combined with optimal customer service throughout the entire process.
As one of very few Malarkey certified contractors in the state of Indiana for over four years, we offer our customers our trained experience installing the leading, top-of-the-line modified (rubberized) polymer shingles offered in the roofing market to date. As the demand for product longevity and environmental preservation increases, Malarkey offers a unique solution to both ends. Our customers are able to save money from premature roof replacements and repairs, while helping to keep more waste out of landfills, and simultaneously improving air quality through the technology of smog-reducing granules on their roof.
To provide a 5 Star service to each Wilstone customer, we offer the Wilstone Guarantee:
- Clear and Consistent Communication - Throughout the entire process, from the first phone call to the final receipt
- Thorough Inspections - 94% of all US homes are improperly ventilated. We conduct detailed roof and attic inspections and offer expert solutions to optimize ventilation and roof function to ensure manufacture warranties are upheld
- No Pushy Salesmen! - We listen, then offer our expertise to help you arrive at the best solution for your needs
- Fair Pricing: No Games - We offer our best price upfront without expensive markups. We respect your time and intelligence by not asking you to jump through hoops for à la carte discounts to get our estimate lower
- Honesty and Reliability - Transparent estimates with no hidden costs, doing what we say we will do, and notifying you of unforeseen circumstances when they arise
- Attention to Detail and Quality Workmanship - We do not cut corners! We install every roof with professional pride and integrity; treating your home with the same care as if it were our own home – for your peace of mind, and ours
- Bilingual Project Manager on Every Job - Our supervisors are up on the roof (not sitting in their vehicle on the phone), overseeing the crew throughout the entire project
- Safety and Property Protection - Fully insured with conscientious implementation of appropriate processes and equipment for protection of your home and landscape
- Walk-Around after the Project is Completed - At the end of your project, we discuss with you what was done and go over any concerns or questions you may have
Wilstone is a family-owned company that raises the bar in the roofing industry, and nothing says we're doing things right better than the shining reviews of our previous customers! We invite you to take a look at their positive experiences and ask yourself if we are the kind of company you are looking to do business with.
We thank you for the opportunity and look forward to becoming your preferred roofer!
Sincerely,
Nathan and Leslie Wilson (owners)
Wilstone Roofing & Restoration, LLC
